Standard Room
- 1 Double bed,1 King-size bed
Hotel · Naples · Campania
Best Western Plus Hotel Plaza
A functional 4-star stay near Napoli Centrale, with a rooftop breakfast and practical transport links.
- 24-hour reception and express check-in/out
- Paid airport shuttle and bicycle rentals
- Rooftop terrace with city views
8.1
Great
1857 reviews
Booking.com 8.1 · 1857 reviews
About
Best Western Plus Hotel Plaza
Best Western Plus Hotel Plaza sits on Piazza Principe Umberto in the Central district of Naples, roughly 25 minutes on foot from Galleria Umberto I. The hotel is about 10 km from Capodichino airport, with a paid shuttle service available for guests.
The property offers a range of rooms from Standard Rooms to Junior Suites, some with balconies. On-site facilities include a fitness centre, business centre, and meeting rooms. Breakfast is served on a roof terrace overlooking the city — a highlight for many guests.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Central location near the main station — Guests consistently mention the hotel's proximity to Napoli Centrale, making it easy for day trips and airport transfers.
- Highly praised breakfast — The rooftop breakfast with views over Naples is a recurring highlight, with many guests calling it delicious and above expectations.
- Friendly and helpful staff — Several reviews mention professional and accommodating service, including specific praise for individual staff members.
–
Worth weighing
3 to weigh- Rooms and cleanliness could be improved — The rating for rooms and cleanliness is slightly lower than other categories, suggesting some guests had minor issues.
- Street-level bustle — The hotel's central location near markets means street noise and a lively atmosphere, which may not suit light sleepers.
- Price may be higher for the class — Starting at £179 per night, some may find the price steep for a 4-star hotel in this area, though value is subjective.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
- 1 King-size bed and 1 Queen-size bed
Double Room for Single Use
Junior King Suite
- 1 King-size bed and 1 Queen-size bed
Superior Twin Room
- 2 Single beds,1 King-size bed,1 King-size bed and 1 Single bed
- Free Wi-Fi
- Smoking
- Non-smoking
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- VIP check-in/out
- Express check-in/out
- Luggage storage
- Lift
- Key card access
- No smoking on site
- Allergy-free rooms
- Soundproofed rooms
Food & Drink
- Bar/Lounge area
- Coffee shop
- In-room breakfast
- Room service
Services
- Paid shuttle service
- Tours/Ticket assistance
- Laundry
- Housekeeping
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Wellness & Leisure
- Fitness centre
- Leisure/TV room
- Terrace
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.1/10 from 1,857 reviews
Booking.com · 8.1 · 1857 reviews
8.1Verified guest“Really enjoyed this functional accommodation with flexible staff who gave professional service.”
8.1Verified guest“Breakfast was delicious and satisfying, as expected, with a great view over Naples and fresh juice.”
8.1Verified guest“Thank you for the very good service, including the airport shuttle. Had a well-heated room with a queen size bed and warm custard-filled pastries for a really nice stay.”
8.1Verified guest“Ideal and pretty standard place with efficient staff and excellent location by the markets. Delicious breakfast choices, good customer care, parking nearby, and a great pool.”
8.1Verified guest“Breakfast was perfect! Staff friendly! The situation is okay.”
8.1Verified guest“Very central. . . Super breakfast (typical Italian).”
04 — Location
Getting around Naples
The property sits in Naples.
Getting Around: The hotel is very close to Napoli Centrale, the city's main railway station, making it easy to reach the airport (about 10 km away) and to set off on day trips to Pompeii, Vesuvius, or Ischia.
Dining: Guests have noted an excellent pizzeria and ristorante directly opposite the hotel, and the hotel's own rooftop breakfast is a highlight.
Nearby Sights: The Central district places you within about a 25-minute walk of Galleria Umberto I, and other historic sights are within reach on foot or via the station.
Piazza Principe Umberto 23, Naples, Campania, 80142, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 01:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 57 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is from 01:00 to 11:00.
Is parking available at the hotel?
Yes, parking is listed among the hotel's amenities, though it is likely to be at an extra cost.
Are pets allowed?
Yes, the hotel allows pets.
Does the hotel offer airport shuttle service?
Yes, a paid shuttle service is available to and from Capodichino airport, which is about 10 km away.
Is breakfast included in the room rate?
The hotel offers an in-room breakfast option and a breakfast served on the roof terrace, but inclusion in the rate depends on the booking.
The bottom line
Best Western Plus Hotel Plaza is a reliable, well-located choice for travellers wanting easy access to Napoli Centrale and a solid breakfast with a view. It's not the most glamorous stay, but the staff and convenience make it a practical base for exploring Naples and the surrounding region.
8.1Best for train travellers and day-trippers.
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